Braze, Inc.

Braze is a customer engagement platform that helps brands build and maintain direct relationships with their customers. The company's platform gathers detailed customer information, uses composable intelligence (models, agents, and operators) to process it, and then delivers personalized interactions across various communication channels. As of January 2026, 2,609 customers globally used Braze for their cross-channel customer engagement. In January 2026, the platform facilitated interactions with 8.0 billion monthly active users through customers' apps, websites, and other digital interfaces, an increase from 7.2 billion in January 2025. Braze was founded in 2011, recognizing the increased connectivity brought by smartphones and the rise of connected devices, digital services, and artificial intelligence (AI). The platform addresses the need for brands to leverage first-party data from digital interactions to deliver relevant messages and meet consumer expectations for personalized experiences, especially with the ongoing shift to AI.