Zoom Communications, Inc.

Zoom provides a platform for collaboration and communication, serving customers from entrepreneurs to global enterprises. The company offers a system designed to facilitate live collaboration and achieve results. Its platform integrates AI capabilities across employee collaboration and customer-facing workflows. Zoom's offerings are categorized into Zoom Workplace and Zoom Business Services. Zoom Workplace, which includes AI Companion, combines core communication and productivity tools such as Zoom Meetings, Zoom Phone, Zoom Team Chat, Zoom Docs, and Zoom Whiteboard. These tools support collaboration for organizations of various sizes. Zoom Business Services are designed for sales, marketing, and customer experience teams. These services include Zoom Contact Center, Zoom Revenue Accelerator, and Zoom Events, which support customer engagement throughout the customer lifecycle. The platform emphasizes trust, providing tools for safe, secure, and private interactions. Zoom aims to deliver an AI-first work platform for human connection, with an AI-first approach to both Zoom Workplace and Zoom Business Services. The company also focuses on enterprise readiness, offering reliability, security, compliance, and privacy capabilities.