Zenvia Inc.

Zenvia Inc. develops a cloud-based platform that allows organizations to integrate various communication capabilities. The company operates in Brazil, the United States, Argentina, Mexico, the Netherlands, Malta, Peru, Switzerland, Colombia, Chile, and internationally. It has two business segments: Software-as-a-Service and Communications Platform as a Service. Zenvia offers several solutions, including Zenvia Attraction, which supports active multi-channel customer acquisition campaigns using data intelligence and multi-channel automation; Zenvia Conversion, designed to convert leads into sales across various communication channels; Zenvia Service, which helps companies provide structured customer service across multiple channels; and Zenvia Success, focused on protecting and expanding customer revenue through cross-selling and upselling. The company also provides Zenvia API, an application programming interface; Zenvia Bots, a visual, low-code, multi-channel tool for creating business solutions; Zenvia Chat, for centralized customer support through a single interface; Zenvia Docs, for document management; and Zenvia NLU (Natural-Language Understanding), a solution for creating chatbots. Additionally, Zenvia offers communications platform as a service, including SMS, Voice, WhatsApp, Instagram, and Webchat, which are orchestrated and automated by chatbots, single customer view, journey designer, documents composer, and authentication, along with consulting services. Zenvia Inc. was incorporated in 2020 and is based in São Paulo, Brazil.