United Parcel Service, Inc.

UPS, founded in 1907, is a global provider of package delivery and logistics services. The company offers a wide range of products and services across more than 200 countries and territories. Its services include transportation and delivery via an integrated air and ground network, distribution, contract logistics, ocean freight, airfreight, customs brokerage, and insurance. In 2025, UPS delivered an average of 20.8 million packages per day, amounting to 5.2 billion packages for the year. Total revenue in 2025 was $88.7 billion. The company's strategy focuses on growth in areas such as healthcare, business-to-business (B2B), small- and medium-sized businesses (SMBs), and international markets. This involves improving customer experience by providing differentiated value, enabling customers to compete by offering speed, ease, and service reliability. The strategy also emphasizes employee experience, believing that a strong culture and partnership lead to successful outcomes. Furthermore, UPS leverages technology to optimize its network, aiming to improve productivity and efficiency through innovations like RFID technology in its Smart Package Smart Facilities initiative. In 2025, the company increased its focus on higher yielding volume, which led to SMB penetration rising to over 30% of total U.S. volume from 2024.