Vivid Seats Inc.

Vivid Seats is an online ticket marketplace that uses its technology platform to connect fans of live events with ticket sellers. The company's mission is to enable fans to "Experience It Live." For ticket buyers, Vivid Seats offers a mobile app and website, a "Lowest Price Guarantee" for competitive pricing, a "100% Buyer Guarantee" for secure transactions, and the Vivid Seats Rewards loyalty program. The in-app Game Center provides opportunities to win free tickets or discounts. For ticket sellers, Vivid Seats provides products and services, including Skybox, an enterprise resource planning (ERP) tool for inventory management, pricing, and order fulfillment across ticket marketplaces. To build brand recognition and drive platform traffic, Vivid Seats partners with media, sports leagues, sports teams, event venues, and other product, service, distribution, and supply partners. The company operates in two segments: Marketplace and Resale. In the Marketplace segment, Vivid Seats acts as an intermediary between ticket buyers, sellers, and partners. Revenue in this segment is earned from processing ticket sales for live events and facilitating hotel room and package bookings through its Owned Properties. These Owned Properties include the Vivid Seats mobile app and website; Vegas.com, LLC, an online ticket marketplace for shows, attractions, tours, flights, and hotels in Las Vegas, acquired in November 2023; and Wavedash Co., Ltd., an online ticket marketplace headquartered in Tokyo, Japan, acquired in September 2023.