Navan, Inc.

Navan is a global AI-powered business travel and expense platform. The company uses technology to improve business travel by providing personalized experiences for users, efficiency and control for customers, and direct market access for suppliers. This is all powered by its proprietary AI framework, Navan Cognition. Navan was built to integrate users, customers, and suppliers on one platform with AI at its core, addressing challenges in older travel and expense management systems. The platform connects different stakeholders and unifies product features through a single system to create efficiencies and experiences. The Navan platform aims to benefit users, customers, and suppliers. Its enterprise-grade platform features an intuitive design, ease of use, and time-saving features, leading to a user-centric experience. For the year ended January 31, 2026, Navan reported an overall customer satisfaction score ("CSAT") of 96%, a virtual agent CSAT score of 81% (on par with human agent performance), and a net promoter score ("NPS") of 45. The platform provides customers with better visibility into spending, stronger policy control, and cost savings. This attracts more suppliers who want access to Navan's user base, leading to more inventory, better options, and competitive pricing for travelers. Navan Cloud, the company's proprietary infrastructure, provides global, real-time inventory for users and forms the foundation of its platform.