MakeMyTrip Ltd

MakeMyTrip Ltd is a leading travel service provider in India. The company operates a technology platform that facilitates transactions for various travel needs, offering customers integrated experiences. Its comprehensive suite of travel products and services includes air tickets, hotels and alternative accommodations, holiday packages, bus tickets, rail tickets, car hire, tours and attractions, and ancillary services. MakeMyTrip serves a broad customer base, from individuals to enterprises and small and medium-sized businesses (SMBs). As of March 31, 2026, 88.9 million lifetime unique transacting customers have used its platform across its key brands: MakeMyTrip, Goibibo, and redBus. Customers can discover, compare, plan, book, and manage travel products and services through its digital-first, omni-channel distribution platform. The MakeMyTrip, Goibibo, and redBus mobile applications are available on Android and iOS. The company offers travel assurance products and add-on products across air, bus, and rail bookings to enhance flexibility and customer experience. Through its subsidiary, BookMyForex, MakeMyTrip offers foreign exchange, multi-currency prepaid forex cards, and cross-border remittances. Additionally, it facilitates access to travel credit and travel insurance products from third-party providers, and visa-processing services through partnerships with Atlys and other third parties. This integrated offering supports cross-selling, increases customer engagement, and drives repeat usage. In fiscal year 2026, the platform had 35.7 million annual unique transacting customers, with a repeat transaction rate of 78.4%. MakeMyTrip operates an asset-light marketplace model, connecting travelers with a network of suppliers including airlines, hotels, accommodation providers, and ground transport operators.