Latch, Inc.

DOOR (legal name Latch, Inc.) is a technology company that provides an integrated ecosystem of hardware, software, and services primarily for the multifamily rental market. The company rebranded as DOOR in August 2025, though its legal name remains Latch, Inc. Its core offering is the proprietary, cloud-based software-as-a-service (SaaS) platform called the DOOR Platform. This platform powers and manages a suite of smart access control devices, including locks, readers, and intercoms, as well as smart home devices, and integrates with other connected devices within buildings. DOOR's solutions aim to streamline building management for property owners and operators, offer convenience and security for residents, and simplify interactions for visitors and service providers. While smart access control is its foundation, the company is expanding the DOOR Platform and device integrations to include broader smart home solutions, managing devices such as sensors, thermostats, and lighting. This expansion is intended to create more connected and efficient buildings, laying groundwork for a building intelligence platform that automates operations like work order management, property maintenance, and unit inspections and repairs. Customers, including real estate developers, builders, owners, and property managers in the United States and Canada, typically purchase hardware devices directly or indirectly through a channel partner network and directly license the SaaS platform. Residents interact with the DOOR Platform via the DOOR mobile application (and its predecessor Latch mobile application), using it to access common areas, unlock residential doors, provide guest access, manage smart home devices, and book services. Professional services are provided to ensure successful deployment and ongoing support for customers and residents.