Lemonade, Inc.

Lemonade is an insurance company that uses technology, data, artificial intelligence, and design to provide insurance. The company operates vertically-integrated, wholly-owned insurance carriers in the United States and Europe, including the UK, and has a full technology stack to support them. Lemonade offers renters, homeowners, pet, car, and life insurance. Customers can get covered by interacting with an AI bot, AI Maya. Claims are filed by chatting with another bot, AI Jim, which can pay claims in as little as two seconds. The company's platform covers marketing, underwriting, customer care, claims processing, finance, and regulation. Lemonade uses reinsurance to manage volatility. The business model is direct, digital, and customer-centric. AI Maya and the company's APIs sell 98% of Lemonade's policies. Homeowners insurance policies in the United States are primarily sold via agents.