J & Friends Holdings Ltd

J & Friends Holdings Ltd provides merchant digitalization and commerce-enablement solutions for small and medium enterprises ("SME"). The company's solutions offer essential functions that SMEs require to interact with consumers, manage operations, accept payments, and expand their businesses. These solutions help single- and multi-location retailers, restaurants, and other SMEs compete in an omni-channel market by engaging consumers across online, mobile, and physical channels. Substantially all of J & Friends Holdings Ltd's current operations are conducted in Australia. The company currently offers three types of solutions designed for SMEs' commerce needs: food and beverage ("F&B") solution, retail solution, and payment solution. These solutions are delivered through modular components that can integrate with third-party systems and service providers using APIs and other integration tools. Customers can adopt these solutions individually or as bundled offerings. The F&B solution helps restaurants, cafés, and other hospitality merchants digitize core front-of-house and back-of-house workflows, including order intake, menu management, kitchen coordination, and store-level reporting. It supports omni-channel operations across dine-in, takeaway, and online ordering. This solution integrates with common in-store hardware like printers, kiosks, and payment terminals. It typically includes a merchant portal for centralized management and reporting, point of sale ("POS") functionality for in-store operations, and modules for omni-channel ordering such as QR ordering, self-ordering, and online ordering, with optional features like reservations and membership systems. For merchant groups, the system supports standardized menu and pricing management, location-level configuration, and head-office level controls.