eHealth, Inc.

eHealth, Inc. operates as a private health insurance marketplace, utilizing a technology and service platform to offer consumer engagement, education, and health insurance enrollment solutions. The company guides consumers through health insurance enrollment and related options. Its omnichannel consumer engagement platform allows beneficiaries to use services via a self-service online platform, by telephone with a licensed and trained insurance agent or benefit advisor, or through a hybrid online assisted interaction that includes live agent chat and co-browsing. eHealth's marketplace provides a wide selection of insurance products, including thousands of Medicare Advantage, Medicare Supplement, Medicare Part D prescription drug, individual, family, small business, and other ancillary health insurance products. These products are sourced from over 180 health insurance carriers nationwide, with approximately 50 being Medicare health insurance carriers. A plan recommendation tool helps curate this selection by analyzing beneficiaries' health-related information against plan data for insurance coverage fit. This tool is supported by a unified data platform and is accessible to ecommerce consumers and licensed benefit advisors. The company's business performance is evaluated and managed across two reportable segments: the Medicare segment and the Employer and Individual ("E&I") segment. As a health insurance agency, eHealth generates revenue from commissions and other compensation paid by its health insurance carrier partners for its services. It does not generate revenue directly from the consumers it helps enroll in insurance products.