8X8 INC

8X8 INC is a global provider of integrated customer experience and business communications solutions. The company's Platform for CX™ combines contact center, business communications, and application programmable interfaces (APIs) for communications into a single, secure, AI-powered system. This platform is designed to deliver seamless, data-driven interactions, help businesses eliminate silos, improve operational efficiency, and turn conversations into actionable intelligence. 8X8 INC serves a broad customer base, ranging from small businesses to large global enterprises across every major industry. The strategic focus has increasingly shifted toward mid-market, small and mid-sized enterprise, and public sector organizations, particularly those with 500 to 10,000 employees. The company also invests resources in retaining its small business customers. 8X8 INC reaches customers through a diversified go-to-market strategy that includes both direct and indirect channels. This strategy utilizes a diversified partner ecosystem, including technology solutions distributors (TSDs) and their sub-agent networks, value-added resellers (VARs), and strategic technology partners with deep integrations or original equipment manufacturer (OEM) relationships. Carrier partnerships extend service availability to over 100 countries and territories.