DOCUSIGN, INC.

Docusign provides solutions that accelerate and simplify business agreements. The company's core offerings include its Intelligent Agreement Management ("IAM") platform, its e-signature solution, and its contract lifecycle management ("CLM") solution. These offerings help organizations improve productivity, speed up contract review, and convert agreement data into insights and actions, all while focusing on the customer experience. The Docusign IAM platform acts as a system of record, allowing customers to store a large and complex volume of agreements in one place, create scalable agreement workflows, and act on accurate insights from agreement data. As of January 31, 2026, Docusign is used by over 1.8 million customers and more than a billion users globally, with over 25,000 customers currently using IAM. The company offers product subscriptions to businesses of all sizes, from global enterprises to very small businesses ("VSBs"). Docusign provides over 1,100 active partner integrations, enabling customers to manage agreements directly within applications they already use. Its customer base is diverse, covering nearly all industries worldwide, with no significant customer concentration; no single customer accounted for more than 10% of total revenue in any period presented. Initially, Docusign focused on selling to commercial businesses and VSBs, later expanding to target enterprise customers. As of January 31, 2026, Docusign had over 1.8 million customers, including approximately 280,000 direct enterprise and commercial customers managed through its sales force and partner channels. This compares to nearly 1.7 million customers and over 260,000 direct enterprise and commercial customers as of January 31, 2025. A customer is defined as a distinct buying entity with an active contract for Docusign products.