Consensus Cloud Solutions, Inc.

Consensus Cloud Solutions, Inc. provides secure information delivery services. The company, known for its eFax® brand established over twenty-five years ago, has expanded its service platform from cloud fax to secure information exchange. This includes solutions for data extraction, comprehension, and transformation, which help with interoperability and process improvement. Consensus Cloud Solutions uses a scalable Software-as-a-Service (SaaS) platform, which is used by regulated industries such as healthcare, healthcare technology, public sector, financial services, law, and education. The company offers local phone numbers in 46 countries and/or territories and serves approximately 703 thousand customers. These customers range from small businesses to large enterprises and the federal government. Consensus Cloud Solutions adapts its go-to-market and customer service offerings to meet the unique needs of each customer group. The top 10 customers account for approximately $33 million, or 9%, of total revenues. Over the past decade, Consensus Cloud Solutions has increasingly focused on larger commercial customers, referred to as "Corporate," and public sector customers. This shift aligns with the move towards digitization and cloud-based solutions in enterprise data communication. Sales to these customers are conducted through e-commerce and direct interaction with a salesperson, often involving specific pricing, multiple line subscriptions, API connections, and/or commercial grade security. Sales channels include e-commerce, direct sales, and sales through or referred by channel and strategic partners. The Corporate business generated $170 million in revenue in 2021 and grew to approximately $223 million in revenue in 2025, representing a 7% compound annual growth rate. The company currently serves approximately 65 thousand Corporate customers, including small/medium businesses, large enterprises, and government agencies. Additionally, Consensus Cloud Solutions serves approximately 638 thousand small office/home office ("SoHo") online fax customers, with approximately 78% of the SoHo base having been customers for more than two years.