AUDIOCODES LTD

AudioCodes is a provider of voice communications solutions for enterprises, contact centers, and service providers. The company's offerings include voice infrastructure, cloud-based platforms, and Voice AI applications and services. These are designed to support communication and customer engagement in unified communications and contact center environments. AudioCodes' solutions are structured in three primary layers: voice networking infrastructure and devices, which provide connectivity and endpoints; cloud-based platforms and management solutions, enabling provisioning, orchestration, and operation of voice and AI-based voice services; and Voice AI applications, delivering contact center, compliance, and productivity capabilities. These layers are designed to operate together. AudioCodes Ltd. was incorporated in 1992 under the laws of the State of Israel. The company initially focused on low-bit-rate speech compression technology, then expanded into voice over packet (VoP) chips, VoIP communication modules, blades, and boards. In 2001, AudioCodes released an analog media gateway based on blade and chip technologies, followed by a family of VoIP media gateways combining analog and digital telephony interfaces. The company then developed high-density VoIP media gateways and media servers. AudioCodes expanded its product portfolio with session border controllers (2006), multi-service business routers and gateways (2008), and IP phones (2011). Beginning in 2020, AudioCodes added Microsoft Teams meeting room solutions. Since approximately 2015, AudioCodes has developed software-based voice productivity solutions through its Voice AI business line, including Voca CIC, an AI-first contact center solution for Microsoft Teams, Interaction Insights, an enterprise compliance recording solution, and Meeting Insights, an AI-powered enterprise solution for recording meeting content and creating minutes for Microsoft Teams, Zoom, and Google Meet.