Airbnb, Inc.

Airbnb, Inc. operates a global marketplace connecting guests with unique stays, experiences, and services in over 220 countries and regions. The company's offerings expanded to include services and redesigned experiences, which launched in May 2025. Airbnb focuses on five key stakeholders: employees, shareholders, hosts, guests, and the communities it serves. The company's long-term growth strategy involves improving its service, expanding its global presence, and broadening its offerings. Over several years, Airbnb has introduced hundreds of new features and upgrades across its platform, covering aspects from pricing and quality to customer support. It employs a global markets strategy with a localized approach to product updates and marketing to increase awareness in less mature markets. Airbnb is also extending its platform beyond stays with new offerings like Airbnb Services and redesigned experiences, aiming to expand its business beyond travel accommodations. Airbnb's platform for hosts is designed to onboard new hosts seamlessly, providing tools for managing listings, including scheduling, merchandising, integrated payments, community support, host protections, pricing tools, and review feedback. The company also offers the Co-Host Network, which connects hosts with experienced co-hosts who provide personalized support for listing setup, booking management, and guest communication.