OpenAI Hit With Class Action Over Human Review of ChatGPT Chats
Summary
Two California users filed a proposed class action against OpenAI, alleging the company failed to disclose that real ChatGPT conversations were sent to outside contractors for review under an internal program called Project Lily. The lawsuit, served September 2, claims contractors read full prompts and conversations, summarized user intent, and scored responses, potentially exposing personal details. OpenAI says reviews aim to reduce overly human or agreeable chatbot behavior, but the complaint raises eight claims including violations of California privacy laws. This adds to a string of legal and safety challenges for OpenAI, following a Florida pastor's lawsuit in July and reports of AI agents hijacking websites. The case could expand to a large class, increasing regulatory and financial risk.
This news item was assessed with negative market sentiment and an importance score of 7 out of 10. Source: Binance News.