NRC Health

NRC Health provides analytics and insights to measure and improve patient and employee experience for healthcare organizations in the United States. The company offers several key solutions. Its market experience solutions are subscription-based services that track awareness, perception, and consistency of healthcare brands, assess differentiators, and provide segmentation tools to evaluate community needs, wants, and behaviors through assessments. Patient experience solutions include a cross-continuum multi-mode digital platform that collects and measures data to improve patient experience, engagement, and loyalty. Employee experience solutions combine healthcare with technology, covering engagement, pulse, lifecycle, culture of safety, and magnet RN satisfaction. Consumer experience solutions offer online reputation solutions, community insights, and cross-journey listening through nGage. Additionally, NRC Health provides Huey, an AI engine built for Human Understanding that serves as a healthcare experience management companion. Governance solutions are offered through national conferences, publications, advisory services, and an online portal for not-for-profit health system boards of directors, executives, and physician leadership. The company also provides services related to patient experience, service recovery, care transitions, employee engagement, reputation management, rounding, and brand loyalty. Founded in 1981, the company was formerly known as National Research Corporation and changed its name to NRC Health in April 2026. It is headquartered in Lincoln, Nebraska.