Five9 Reports Record Full Year 2025 Revenue and Profitability, Issues 2026 Guidance

summarizeSummary

Five9, Inc. announced strong financial results for Q4 and full year 2025, including record revenue and a return to GAAP profitability for the year, alongside issuing its financial outlook for 2026.

check_boxKey Events

• Record Full Year 2025 Revenue

  Reported total revenue of $1.149 billion for 2025, representing a 10% increase year-over-year.

• Return to GAAP Profitability

  Achieved GAAP net income of $39.4 million for the full year 2025, a significant improvement from a GAAP net loss in 2024.

• Strong Q4 Performance

  Q4 2025 revenue grew 8% to $300.3 million, with adjusted EBITDA increasing to $77.3 million.

• Issued Positive 2026 Guidance

  Provided full-year 2026 revenue guidance in the range of $1.247 to $1.261 billion and non-GAAP net income per share of $3.15 to $3.21.

auto_awesomeAnalysis

Five9's latest earnings report highlights a robust financial performance, marked by record full-year revenue exceeding $1.1 billion and a significant turnaround to GAAP net income for 2025, contrasting with a net loss in the prior year. The company also demonstrated strong adjusted EBITDA growth and operating cash flow. The provided 2026 guidance suggests continued revenue and earnings growth, reinforcing a positive outlook. This report follows the recent CEO transition, with the new CEO expressing confidence in the company's strategic position in the AI-powered CX market. Investors should monitor the company's execution on its AI strategy and its ability to meet the provided guidance.